Privacy Policy

Introduction

Techvera ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website techvera.com, use our services, or otherwise interact with us.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or marketing communications
• Request a quote or pricing information
• Create an account in our customer portal
• Communicate with us via email, phone, or chat
• Participate in surveys or promotional activities

This information may include:

• Name and job title
• Company name and industry
• Email address and phone number
• Mailing address
• Information about your IT environment and needs
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on our site
• Links clicked and interactions with our content
• Device identifiers and characteristics

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Deliver relevant advertising and measure its effectiveness
• Analyze website traffic and trends

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to your inquiries and requests
• Send you technical notices, updates, and administrative messages
• Communicate about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience
• Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, data analytics, payment processing, and customer support.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

Protection of Rights

We may share information to protect the rights, property, and safety of Techvera, our users, or others.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what information we collect, the right to delete your information, and the right to opt out of the sale of your information.

We do not sell personal information. To exercise your California privacy rights, please contact us at privacy@techvera.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable law.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at: