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Not all managed service providers are created equal. Here's what sets us apart.
When you call at 2 AM, a real person answers. No voicemails, no callbacks "the next business day." Our U.S.-based team provides genuine around-the-clock support.
Voicemail after hours, callbacks within 24-48 hours
Live answer 24/7/365 with <30 minute response SLA
Whether you're an Apple shop, Microsoft environment, or hybrid, we have certified specialists for both. Many MSPs only truly support one or the other.
Windows-focused with limited Mac support
Apple Authorized + Microsoft Premier Partner
Compliance isn't an add-on, it's built into everything we do. Our frameworks are designed for HIPAA, SOC 2, PCI-DSS, and more from day one.
Compliance consulting is an expensive add-on
Compliance frameworks included in standard service
We're not just fixing tickets, we're actively planning your technology roadmap. Quarterly business reviews, proactive recommendations, and budget planning.
Reactive ticket-based support only
Virtual CIO services and strategic planning included
Our pricing is straightforward with no hidden fees. You'll never be surprised by charges for "out of scope" work or nickel-and-dimed for every service.
Base price plus endless add-ons and scope creep
All-inclusive pricing with no surprises
Every client gets enterprise-level security tools regardless of size. EDR, email security, security awareness training, and 24/7 SOC monitoring.
Basic antivirus, security tools are extra
Full security stack included for all clients
Use these questions when evaluating managed service providers. We're confident in our answers.
From growing startups to established enterprises, businesses trust Techvera with their technology.
Schedule a consultation and experience what responsive, proactive IT support looks like.